Shipping policy
Processing Time: Orders are processed and shipped same day if ordered before the cut off time of 12:00 EST M-F. Orders ship with either USPS, FedEx, or UPS and ship / transit time normally runs 2-4 business days. Orders less than $100 ship with USPS and orders over $100 ship with either FedEx or UPS. Orders placed on weekends or holidays will be processed the next business day.
Standard Shipping Rates:
| Order Value | Shipping Cost |
|---|---|
| $0.01 - $12.99 | = $9.95 |
| $13.00 - $149.99 | = $15.95 |
| $150.00 - $299.99 | = $19.95 |
| $300.00 - $615.99 | = $24.95 |
| $616.00 - $860.99 | = $10.00 |
| $861.00 - Up | = Free Shipping |
Delivery times are estimates and may vary due to carrier delays, weather, or high-demand periods.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.
Shipping Restrictions We currently only ship to United States. We do not ship to P.O. Boxes / APO/FPO addresses or to Hawaii, Alaska or Puerto Rico.
Damaged or Lost Shipments If your order arrives damaged or is lost in transit, please contact us at Support@PartsForSpas.com within 36 hours of the delivery date so we can resolve the issue promptly.
Questions?
- Phone: 1-800-960-8638 (Monday-Friday, 9am-5pm EST)
- Email: Support@PartsForSpas.com
- Live Chat: Available during business hours
PartsForSpas.com is operated under:
Parts For Spas LLC
Street: 1353 Whispering Oaks Circle
City: Matthews
State/Region: NC
Country: United States
Zip Code: 28104
Email: Support@PartsForSpas.com
Phone: +1 800-960-8638