I believe in giving credit where credit is due, and you deserve a standing ovation! First, our damaged cover was replaced on Friday the same week as it was received. Very impressive. Next, we have used the cover over the weekend, and are very pleased with how it works. We can set the temperature of our spa to a max of 104 degrees. We could never reach that high of a temperature with our old cover. Using your new cover over the weekend, our spa made it to 104! For the quality at that price, I don't think there is a better cover on the market.
Received the cover yesterday 10/5. great job am very satisfied with the quality ,delivery time .the whole experience..Was not too crazy about ordering something from the internet but you guys did good will be recommending you to the neighbors.
I'd like to send feedback on my hot tub cover...The whole order process, delivery and quality of the cover have exceeded our expectations. I was very apprehensive about ordering online with a company that I never did business. I went to the BBB to check your history, which was very good compared to other spa companies!! So I took the plunge and purchased the cover.It arrived as promised; I checked the product before accepting delivery to find everything in perfect condition! I will definitely recommend your company to others!
I receive my cover today it was beautiful an fit perfect love the color an it is so light to my old cover hope to enjoy it for years again great job will tell my friends about you.
Hope that you are well. I should have replied sooner, but i wanted to just send a note of praise your way. The new cover looks fantastic, fits like a glove- It gave the entire spa a facelift, it is holding temp better, very well constructed! thank you! Scott Hollingsworth
My hot tub cover arrived on Wednesday in excellent shape and exactly as ordered. I just wanted to tell you how pleased I am with your service and your performance on my order. It was a real pleasure doing business with you and I will not hesitate to recommend your company to others. Thank you so much!!!.
We received the spa cover awhile back and just had a chance to put it on. It fits perfect and I just want to let you know what a great job you people did. Thanks so much for getting it done so quick and doing such a wonderful job!!
We just received the spa cover we ordered through your company and we are very pleased with the quality and look of your product. The first cover was damaged during shipping (which happens from time to time I'm sure), so we refused delivery and contacted you. We were very impressed with the quick response we received and the very nice phone call from you apologizing and assuring us that another cover was in production and when it would be shipped. Thanks for taking such good care of your customers!
