About Parts For Spas
Your Trusted Source for Pool & Spa Parts Since 2022
Parts For Spas LLC is a family-owned business dedicated to providing genuine, high-quality pool and spa replacement parts to customers across the United States. Founded in 2022, we combine decades of industry expertise with a commitment to exceptional customer service and fast, reliable shipping.
Our Story
Parts For Spas LLC was established in August 2022 as a dedicated business entity focused exclusively on pool and spa replacement parts. The company was created through a strategic separation from a larger multi-business operation, allowing us to concentrate 100% of our expertise and resources on serving pool and spa customers.
Kevin Edwards brings over 25 years of hands-on experience in the pool and spa industry, beginning with his early career work at pool and spa retailers in Florida. Throughout this time, he built a proven track record serving thousands of customers, including 10,000+ satisfied eBay customers (99.3% positive feedback) since 2010. In 2022, recognizing the opportunity to serve pool and spa customers more effectively, Kevin established Parts For Spas LLC as an independent company dedicated entirely to this market. This separation allowed him to: - Focus exclusively on pool and spa parts expertise - Dedicate resources to premium customer service - Build direct relationships with major manufacturers - Maintain authorized distributor status with industry leaders Every product we sell is backed by 14+ years of industry knowledge and a proven commitment to customer satisfaction.
A Lifetime in the Industry
Kevin's journey in the pool and spa business began at age 15, when he took his first job at a local pool and spa store in Tampa, Florida. That early experience provided the foundation for everything that followed — learning water chemistry, mastering water filtration systems, understanding pump and motor repair, and most importantly, developing a passion for helping customers solve their pool and spa problems.
After college, Kevin successfully ran several businesses before accepting a position with a large hot tub manufacturer. This role gave him deep insight into product engineering, manufacturing processes, and the importance of quality control in spa equipment.
Driven by an entrepreneurial spirit, Kevin eventually branched out on his own, launching a successful hot tub cover business that he operated for over 15 years. During this time, he built strong relationships with manufacturers, learned the intricacies of eCommerce, and developed a reputation for reliability and product knowledge.
After selling that business, Kevin made the decision to focus 100% on what he knows best: pool and spa parts. Parts For Spas LLC was born from this decision — a company built on expertise, authenticity, and a genuine commitment to customer satisfaction.
Our Mission
At Parts For Spas, our mission is simple: to make pool and spa maintenance easier for our customers by providing:
- Genuine, Authentic Parts: Every product we sell is 100% authentic and sourced directly from manufacturers or their authorized distributors
- Expert Guidance: We help customers identify the right replacement parts for their specific equipment
- Fast, Reliable Shipping: Orders ship within one business day, getting parts to you when you need them
- Exceptional Customer Service: Our knowledgeable team is here to answer questions and solve problems
- Fair Pricing: We offer competitive prices without compromising on quality or authenticity
Authorized Distributor Relationships
Parts For Spas LLC maintains authorized distributor agreements with all major brands we carry. We work directly with manufacturers and their official distribution networks to ensure every product we sell is genuine, warrantied, and meets the highest quality standards.
Brands We Proudly Represent
We are authorized distributors for industry-leading brands including:
- Balboa Water Group - Control systems, heaters, and spa electronics
- Gecko Alliance - Spa packs, keypads, and control systems
- Hayward Pool Products - Pumps, filters, heaters, and automation
- Jacuzzi - Spa and pool equipment and replacement parts
- Jandy - Pool equipment, automation, and water features
- Pentair - Pumps, filters, heaters, and pool automation
- Sundance Spas - Hot tub parts and accessories
- Waterway Plastics - Jets, fittings, pumps, and plumbing components
- Whirlpool - Bath and spa components
- Zodiac Pool Systems - Cleaners, pumps, and pool equipment
Our authorized distributor status means you can shop with confidence knowing that:
- All products are sourced through official, legitimate channels
- Manufacturer warranties are valid and honored
- Parts are genuine OEM (Original Equipment Manufacturer) products
- Technical specifications match manufacturer documentation
- You're getting the exact part you need for your equipment
Why Choose Parts For Spas?
Expertise You Can Trust
With over 30 years in the pool and spa industry, we understand the products we sell. From water chemistry to pump repair, from control systems to filtration — we've worked with it all. When you call us with a question, you're talking to someone who has real, hands-on experience.
Authenticity Guaranteed
We have zero tolerance for counterfeit products. Every item in our inventory is traceable to its manufacturer or authorized distributor. We maintain detailed records of our supply chain and stand behind the authenticity of every product we sell.
Fast Shipping
We know that when your pool pump fails or your spa heater stops working, you need parts fast. That's why orders placed before noon EST ship the same business day. Most orders ship within one business day.
Customer-First Approach
We're not just selling parts — we're helping you keep your pool or spa running smoothly. Our customer service team is available to help you identify the right part, troubleshoot issues, and answer technical questions.
Extensive Inventory
From common replacement parts to hard-to-find components, we maintain a comprehensive inventory of pool and spa parts. If we don't have it in stock, we'll do our best to source it for you.
Our Commitment to Quality
At Parts For Spas LLC, we're committed to maintaining the highest standards in everything we do:
- Product Authenticity: Only genuine, OEM parts from authorized sources
- Regulatory Compliance: Full compliance with CPSC, VGB Act, and all applicable safety standards
- Secure Transactions: SSL-encrypted checkout and secure payment processing
- Transparent Policies: Clear return, shipping, and warranty policies
- Customer Privacy: We protect your personal information and never share customer data
- Professional Service: Knowledgeable, courteous support from real pool and spa experts
Get in Touch
We're here to help! Whether you need assistance identifying a part, have a technical question, or want to verify product compatibility, our team is ready to assist.
Parts For Spas is Operated Under:
Parts For Spas LLC
Street: 1353 Whispering Oaks Circle
City: Matthews
State/Region: North Carolina
Country: United States
Zip Code: 28104
Email: Support@PartsForSpas.com
Phone: +1 800-960-8638
Business Hours:
Monday - Friday: 9:00 AM - 5:00 PM EST
Saturday - Sunday: Closed
Thank you for choosing Parts For Spas as your trusted source for genuine pool and spa replacement parts. We look forward to serving you!
Kevin Edwards, Owner & President
Parts For Spas LLC